Are we the right company for you?

 As you are looking for the best lawn service for your property, we are also looking for the best clients for our company! Life is too short to deal with unnecessary frustrations. We feel being upfront and honest is the best policy, so we have created this section for you to review before making a decision. 

1. Open communication. 

We will not allow a contract to be signed unless we have met with the homeowner and have walked the property together. This allows us to personally meet each other and discuss your concerns. Every lawn will be cut, trimmed and maintained as we feel is best based on our initial discussion. If you have any concerns after we have serviced your property, we ask that you contact us within 24 hours of your service. This allows us to correct or discuss any issues promptly. If there is any concerns that we see while on your property, we will reach out to you either by text, call or email. We ask that a response is also given within 24 hours so we can assure that these concerns get addressed in a timely manner. We understand if it takes a little longer but please do not wait weeks or months to bring something to our attention or to respond to our concerns for the property. 

2. Irrigation.

We do not service any property that does not have proper working irrigation. If you are in need of having irrigation installed, we will be happy to give you an estimate and once installed we can begin maintaining the property. It is difficult with the Florida weather to have a great looking lawn without proper irrigation coverage. 

3. Grass Height.

We do not cut grass less than 4 inches unless you have a grass that requires a tighter cut. If you are wanting your St. Augustine grass cut super short, we are not the company for you. Cutting certain types of grass too short will only add problems.

4. Nutrients.

All properties will need to have turf and shrub fertilization, turf and shrub pest control and weed control for us to maintain. If you currently do not have these services, we can make sure they are added before we begin maintaining your property. Understand that weeds will never go away 100% and there are many factors that need to take place to maintain lawn properly. We ask that you reach out to us and discuss if you have questions.

5. Timing.

We understand that everyone wants their lawn looking great immediately. You are usually paying a lot of money and want to see results. However, depending on when we take over the property and it's condition at the time, all play a factor on how long it will take for us to get your property looking its best. If you are not realistic with the timing that this process will take, you will always be searching for the next best landscaper. We will always give you an estimate on the timing of what we anticipate but we need your patience and trust in our ability. Pictures are taken periodically of each property to show the progression and can be provided upon request. 

6. Pricing.

We are very comfortable with our pricing. We do not change our pricing based on where you live or who you are. Yes, we have actually had customers say this to us! Our pricing is based on the experience our clients receive and the services needed for the individual property size. We are not the cheap, get every account on the block kind of company. We actually do not want to be either. We want clients who appreciate their lawn and the hard work and professional services we offer to keep it looking its best! 

We included this section as we have noticed over time that these have been the concerns for clients cancelling or for us cancelling our clients. We never want to lose or cancel a client, but it happens. We have learned over the years that we will never be able to make everyone happy- communication is not important to everyone- some feel they have more knowledge than we do after 30 years in the industry- and the list goes on... so we feel the best policy is to be upfront and honest. This prevents frustration on either side. There are many landscape companies out there and we all offer the same but different services. This section allows you to see what we expect upfront and lets you decide how you would like to proceed. 

When you choose a boutique landscaping company, your experience will be much more personal! Give us a call and you will see the difference!